Trend
No 1. Hyperautomation
Automation
uses technology to automate tasks that once required humans. Hyperautomation deals
with the application of advanced technologies, including artificialintelligence (AI) and machine learning (ML), to increasingly automate processes
and augment humans.
Hyperautomation often results in the creation of a
digital twin of the organization.
hyperautomation
today involves a combination of tools, including robotic process automation
(RPA), intelligent business management software (iBPMS) and AI, with a goal of
increasingly AI-driven decision making.
Trend No. 2: Multiexperience
Multiexperience
replaces technology-literate people with people-literate technology.
Currently multiexperience
focuses on immersive experiences that use augmented reality (AR), virtual (VR),
mixed reality, multichannel human-machine interfaces and sensing technologies.
The combination of these technologies can be used for a simple AR overlay or a fully
immersive VR experience.
Trend No. 3: Democratization
Democratization of technology means providing people with
easy access to technical or business expertise without extensive (and costly)
training. It focuses on four key areas — application development, data and
analytics, design and knowledge — and is often referred to as “citizen access,”
which has led to the rise of citizen data scientists, citizen programmers and
more.
Trend No. 4: Human augmentation
Human augmentation is the use of technology to enhance a
person’s cognitive and physical experiences.
Physical
augmentation falls into four main categories: Sensory augmentation (hearing,
vision, perception), appendage and biological function augmentation
(exoskeletons, prosthetics), brain augmentation (implants to treat seizures)
and genetic augmentation (somatic gene and cell therapy).
Cognitive
augmentation enhances a human’s ability to think and make better decisions.
Human augmentation carries a range of cultural and ethical implications.
Trend No. 5: Transparency and
traceability
AI and ML are increasingly used to make decisions in
place of humans, evolving the trust crisis and driving the need for ideas like
explainable AI and AI governance.
This trend requires a focus on six key elements of trust:
Ethics, integrity, openness, accountability, competence and consistency.
Legislation is being enacted around the world, driving
evolution and laying the ground rules for organizations.
Trend No. 6: The empowered edge
Edge computing is a topology where information
processing and content collection and delivery are placed closer to the sources
of the information, with the idea that keeping traffic local and distributed
will reduce latency. Empowered edge looks at how these devices are increasing
and forming the foundations for smart spaces, and moves key applications and
services closer to the people and devices that use them.
By 2023, there could be more than 20 times as many smart
devices at the edge of the network as in conventional IT roles.
Trend No. 7: The distributed
cloud
Distributed cloud refers to the distribution of public
cloud services to locations outside the cloud provider’s physical data
centers, but which are still controlled by the provider.
Distributed
cloud allows data centers to be located anywhere. This solves both technical
issues like latency and also regulatory challenges like data sovereignty. It
also offers the benefits of a public cloud service alongside the benefits of a
private, local cloud.
Trend No. 8: Autonomous things
Autonomous things, which include drones, robots,
ships and appliances, exploit AI to perform tasks usually done by
humans. This technology operates on a spectrum of intelligence ranging from
semiautonomous to fully autonomous and across a variety of environments
including air, sea and land.
Trend No. 9: Practical blockchain
Blockchain, which is already appearing in experimental
and small-scope projects, will be fully scalable by 2023.
In the future, true blockchain or “blockchain complete”
will have the potential to transform industries, and eventually the economy, as
complementary technologies such as AI and the IoT begin to integrate alongside
blockchain. Blockchain, which is already appearing in experimental and
small-scope projects, will be fully scalable by 2023.
Trend No. 10: AI security
Evolving technologies such as hyperautomation and
autonomous things offer transformational opportunities in the business world.
However, they also create security vulnerabilities in new potential
points of attack.
AI security has three key perspectives:
1. Protecting AI-powered systems: Securing AI training data,
training pipelines and ML models.
2. Leveraging AI to enhance security
defense: Using ML to understand patterns, uncover attacks
and automate parts of the cybersecurity processes.
3. Anticipating nefarious use of AI
by attackers: Identifying attacks and defending against them.
Source: https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2020/
About us: TMA Solutions was established in 1997 to provide quality software outsourcing services to leading companies worldwide. We are one of the largest software outsourcing companies in Vietnam with 2,400 engineers. Our engineering team was selected from a large pool of Vietnam IT resources; they are well-trained and have successfully completed many large and complex projects.
Visit us at: https://www.tmasolutions.com/
Visit us at: https://www.tmasolutions.com/
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